Is this the correct route?
Service questions, KYC, payment safety, complaints and grievances use separate routes.
Investor information
Refund and Termination Policy
Review the current TVR refund and termination framework before paying for a research service.
Market investments are subject to market risks. Read all
related documents carefully.
Please do not make the payment in any savings account or personal UPI. Make the payment in The Vision Research account only. Company is not responsible for any other account payment.
Note :
Payment Safety
How to use this page
Refund Policy guidance: a practical navigation guide.
Use this page to review commencement, termination, written terms and escalation. Start with the verified or formal information already displayed, then use contextual links to reach the correct service, onboarding, payment or grievance route.
General guidance does not activate a service, authorise payment or create an assured outcome. Keep service selection, KYC, payment safety and grievance handling on their dedicated routes so information is reviewed in the correct context.
No refund promise or timeline is added.
Summary
Plain-language summary
Review the current TVR refund and termination framework before paying for a research service.
This summary supports navigation and does not replace approved
formal wording.
Before payment
Before payment
Review the selected service scope, period, price, GST treatment, KYC, terms, MITC, consent and current availability before making payment.
Refund and termination
Refund and termination
Formal refund, breakage, termination and unexpired-period treatment must follow the approved TVR policy and applicable regulatory requirements. Where a plan-specific term is not confirmed, contact TVR before payment.
Disputes and grievances
Disputes and grievances
Raise a service or refund concern with The Vision Research first. Unresolved securities-market grievances may proceed through SCORES and ODR.
Formal legal wording
Formal source and approval status
Use the linked formal source as the authoritative wording. The surrounding summary supports navigation only and does not amend, replace or reinterpret approved legal content.
Formal wording source: https://thevisionresearch.com/refund-policy/
Any production legal changes require approved review.
Practical review checklist
Verify the route, facts and next step.
Identify the purpose of the page and separate confirmed facts from details that still require written confirmation. Retain relevant records, use official contact information and do not disclose passwords, OTPs, trading credentials, bank access information or unrelated identity documents through general forms or Chat.
Before a service or payment decision, compare the relevant service page, Fees and availability, GST wording, risk disclosures, KYC requirements, terms, MITC, consent and refund information. If an issue needs review, prepare a concise chronology and use the registered grievance route before official escalation channels where appropriate.
Use this page as a preparation aid rather than a substitute for the relevant formal document. Record the route, service, policy or communication involved; identify which information is verified and which remains unresolved; and request written confirmation instead of relying on an assumption, unsolicited message or social-media contact. Submit only the minimum information needed for the stated purpose and keep copies of important confirmations.
Key questions
What to verify before taking the next step.
Which facts are verified?
Use registered entity details, current policies, published prices and formal wording. Unresolved details require confirmation.
What should not be submitted?
Do not enter passwords, OTPs, trading credentials, bank information or unrelated identity documents.
How is an issue escalated?
Contact The Vision Research first and keep records; use SCORES or ODR where escalation is appropriate. Keep a concise chronology, relevant communication references and the outcome requested. Do not include passwords, OTPs, trading credentials, bank access information or unrelated identity documents. State the practical resolution sought and keep each submission limited to the relevant issue and route.
Frequently asked questions
Questions about refund policy guidance.
Does using this page activate a service?
No. Service activation requires confirmed scope, availability, KYC, terms, MITC, consent and authorised payment.
Can sensitive credentials be submitted here?
No. Do not submit passwords, OTPs, trading credentials or bank access information.
Where is service pricing shown?
Use the Fees and availability section on the relevant service page. Do not assume an unpublished price.
Where can a grievance be raised?
Use Grievance Redressal and retain supporting records. SCORES and ODR remain available for official escalation.